Date: Friday, September 29, 10:00 – 14:00
Location: Slovenian Third Age University, Poljanska 6, Ljubljana, Ground Floor, left
Conclusions and Recommendations
Networks & Associations
Dr. Jože Gričar, Professor Emeritus, University of Maribor
Program Coordinator, Inter-Municipality Initiative: Cross-border eCollaboration in the eRegions
Editor, eRegion Portal & Member of Assembly & Member of the Board, Central-European Service for Cross-Border Initiatives (CESCI), Budapest, http://CESCI-net.eu/office-holders
& Student, Italian Language Class, Third Age University Ljubljana
The objective of the Slovenia eSeniors: eInclusion in Active Aging Consultation is to gather ideas of possible solutions to the following problems:
- How to enlarge the scope of use of eTechnology of seniors 55+ ?
- How to extend the possibilities of eInclusion of seniors 55+ into active participation in the society ?
Some concrete suggestive issues:
Reduce the digital gap among different generations by developing methods and ways for more extensive use of digital technology among seniors. This means finding methods, approaches to address seniors to use these technologies by simplified communication systems which should be easier to use. An important issue is health monitoring and simplicity of its use, like user friendly software, adapted smart phones, big buttons, alarm devices, etc.
- Health monitoring of seniors should be improved by controls of medications, preventive control measures against injury and trauma, preventive screening testing for frequently present diseases in the elderly population like cancer or heart disease indicators, etc. Prevention is better than cure! Increased focus on home care.
- Strive towards independent living solutions and senior friendly environments.
- Intergenerational connection. Promotion of interactivity and opening of new possibilities for seniors to stay at home as long as possible. Engagement in use of new seniors’ and disabled digital technology for communication with the environment and for health purposes.
- Encouraging seniors’ 55+ participation and involvement in social activities. For example: tourist guides, translators.
- Inclusion of education institutions of all interactive branches and levels.
Through this consultation we wish to encourage the formation of working groups with ideas for prototype e-solutions and e-services development with the cooperation of representatives of organisations from at least three countries. A prototype, mutually submitted by members of a group can be the basis for the composition of an EU project proposal.
The working language of this consultation is Slovene, nevertheless the relevant publications are in English in order to allow for the cross-border eCollaboration. Data on registered participants (academic title, position in, and name of organisation in English, website and e-mail address) shall be listed on the consultation’s website after registration. Registration is required at Gricar@FOV.Uni-Mb.si.
Brainstorming on possible solutions to the following problems:
- How to enlarge the scope of use of eTechnology of seniors 55+ ?
- How to extend the possibilities of eInclusion of seniors 55+ into active participation in the society ?
D i s c u s s i o n G r o u p s
H. E. Mrs Edit Szilágyiné Bátorfi, Ambassador of Hungary to the Republic of Slovenia
National Government Perspective
Dr. Magda Zupančič, Secretary, Department for Analysis and Development and European Affairs, Ministry of Labour, Family, Social Affairs and Equal Opportunities, Republic of Slovenia
Polona Šega, Department for Lifelong Learning, Directorate for Labour Market and Employment, Ministry of Labour, Family, Social Affairs and Equal Opportunities, Republic of Slovenia
Mag. Nina Scagnetti, Researcher, Center for Health Research and Development, National Institute of Public Health Ljubljana
Local Government Perspective
Mag. Miha Ješe, Mayor, Municipality of Škofja Loka & Coordinator, Neighboring eMunicipalities Gorenja vas – Poljane, Škofja Loka, Železniki, Žiri & Coordinator, eMunicipalities Without Borders Mayors Consortium & Vice-President, Douzelage Association
Mag. Edmond Pajk, Deputy Director-General & Chief Information Officer, Pension and Disability Insurance Institute of Slovenia
Alenka Reissner, Head, Committee for Education & Informatics, Slovene Federation of Pensioners’ Associations – ZDUS
Mag. Jožko Čuk, Vice President, Seniors Association of Slovenia
Sanja Lubej, General Secretary, Slovenian Association of Physiotherapists Ljubljana
Danielle Jagodic, President, Section for physiotherapists in geriatry, The Slovenian Association of Physiotherapists & Representative, International Association of Physical Therapists working with Older People (IPTOP)
Mojca Škrinjar, Head, Committee for Education, Science and Sport, Slovenian Democratic Party & Former State Secretary, Ministry of Education, Science and Sport
Veronika Klemenčič, Vice President, Association of the University Women of Slovenia
Active Citizens Perspective
Maks Vreča, Ret., Former CIO, Ljubljanska banka
eTechnologies Providers Perspective
Iztok Žilavec, Researcher and Consultant for Psychology, Development Centre of Information and Communication
Dr. Janez Malačič, Professor (ret), Faculty of Economics, University of Ljubljana
Dr. Boštjan Kerbler, Senior Research Associate & Project Leader, The Model of Quality Aging in Place in Slovenia, Urban Planning Institute of the Republic of Slovenia & Assistant Professor, The European Faculty of Law, Nova Gorica, Infrastructure and Real Estate Management Department
Dr. Cene Bavec, Professor Emeritus, University of Primorska, Former State Secretary for Technology
Dušan Snoj, Chairman, Silver Economy Group & Student, Computing Class, Third Age University Ljubljana
Robert Mlakar, Head, Computer Science Education, Third Age University Ljubljana
Alenka Gričar, Student, Italian Language Class, Third Age University Ljubljana
Maja Zupanc, Student, Study Group Interpersonal Relationships and Communications, Third Age University Ljubljana
Dr. Cene Bavec, Professor Emeritus, University of Primorska, Former State Secretary for Technology
Mag. Jožko Čuk, Vice President
Seniors Association of Slovenia
Danielle Jagodic, President
Section for physiotherapists in geriatry, The Slovenian Association of Physiotherapists & Representative, International Association of Physical Therapists working with Older People (IPTOP)
Mag. Miha Ješe, Mayor
Municipality of Škofja Loka & Coordinator, Neighboring eMunicipalities Gorenja vas – Poljane, Škofja Loka, Železniki, Žiri & Coordinator, eMunicipalities Without Borders Mayors Consortium & Vice-President, Douzelage Association
Dr. Boštjan Kerbler, Senior Research Associate & Project Leader, The Model of Quality Aging in Place in Slovenia
Urban Planning Institute of the Republic of Slovenia & Assistant Professor, The European Faculty of Law, Nova Gorica, Infrastructure and Real Estate Management Department
Sanja Lubej, General Secretary
Slovenian Association of Physiotherapists Ljubljana
Mag. Edmond Pajk, Deputy Director-General & Chief Information Officer
Pension and Disability Insurance Institute of Slovenia
Alenka Reissner, Head, Committee for Education & Informatics
Slovene Federation of Pensioners’ Associations – ZDUS
Maks Vreča, Ret., Former CIO
Dr. Magda Zupančič, Secretary
Department for Analysis and Development and European Affairs, Ministry of Labour, Family, Social Affairs and Equal Opportunities, Republic of Slovenia
Iztok Žilavec, Researcher and Consultant for Psychology
Development Centre of Information and Communication Technologies Savinja Žalec, Ltd.
Additional names to be published
Conclusions and Recommendations
Conclusions and Recommendations are based upon the ideas collected during the four hours brainstorming of the Slovenia eSeniors: eInclusion in Active Aging Consultation. The list of ideas is published in Slovene language – enclosure Slovenia eSeniors Zbrane ideje posvetovanja.
The actual situation is not satisfactory and it is problematic. Therefore, it is necessary to define the problems and propose possible solutions. The Active Aging Index of Slovenia should be taken into consideration and be used as motivation for changes.
Enlarging the scope of the use of e-technology of the seniors is of common interest for society development, market, communications, integration, common interests. E-economy should lead us to recognise the challenges of aging society.
E-knowledge in Slovenia is very heterogeneous, depending on rural or urban environment and consequently way of life, age and needs. It is a matter of accessibility and stage of acquaintance with the matter (digital gap, social gap). Therefore, it is necessary to improve education, preferably in smaller local groups. It is important to activate proactive seniors with experience and knowledge and using the advantages of digital technology.
Development of »smart« solutions like smart equipment, smart homes, is necessary in respect to the future. Demographic aging is taking place rapidly and liberalization of economy is bringing new forms of labour.
In Slovenia the retirement is too early. It is necessary to enable accessible employment after retirement, or gradual forms thereof. After the age of 40 the investment in employees is stopped. Motivation of employers and additional education are necessary and urgently needed.
An integral support for active ageing is being carried out by a number of projects – public tenders for qualification of older employees. The Ministry for Work, Family, Social Affairs and Equal Opportunities has published A Survey of Stimulation Measures for Active Aging. The document is very elaborate, but the state of realisation is not sufficient. It is strongly recommended to move things forward.
Therefore, we demand necessary changes in legislation that are obstructive to active work after achieving the age of retirement.
E-technology is a very important and useful tool in public services. The current Internet applications are mostly too complicated and not adapted to the average citizen. So the use of these tools is not satisfying, especially for older citizens. There is an urgent appeal to public institutions to improve and simplify their information systems to be more user-friendly and simple. After all, public services should serve the people.
It is necessary to promote digitalisation services in Slovenia. The government of Slovenia has approved a Strategy for Long-Lived Society. A Seniors’ Memorandum 2018 is in preparation (Federation of Pensioners Associations of Slovenia). It contains the expectations and way of cooperation among the political parties and other institutions in order to resolve most serious problems of seniors in the time to come. The Memorandum is actually a replique of the Memorandum 2008 and 2009 and consists of 12 items. Most of the items of 2009 have not been fulfilled.
Lifelong learning and e-inclusion of seniors represent two items of this Memorandum. No Ministry in Slovenia is planning to invest into these two priorities for seniors 65+ and this is not acceptable.
Big problems are insufficient measures and money for healthcare of chronic diseases, dementia, the handicapped, invalids, people excluded from society for different reasons, etc. Therefore, we demand that the state institutions give consideration of impact of their moves on the senior generation. After all this is a matter concerning 350.000 Slovenes 65+ out of two million population
The use of smart phones for the elderly should be expanded. Too little consideration is given to adapt this technology for the elderly at a reasonable price. A better intergenerational cooperation could bring good results. There are many possibilities to improve this situation by better and more intensive information sessions in smaller groups, locally, adapted to level of understanding and needs. Without spending much money there could be improvement by installing skypes and simple communication systems. Connect and press the button!
Seniors like to use TV and teletext. Therefore they should have simple remote controls for TV, teletext, skype, telephone, local information, etc. There is a lot of work being done in this field in developed countries. This should be supported financially.
The case of R&D Centre for Informatics & Communication Technology Savinja, Žalec (in cooperation with Mayo Clinic, Rochester) is an exemplary case of how things could be done. They are developing a simple communication system with one remote control for functions as mentioned in the previous paragraph.
There is big interest for similar cooperation for implementation of smart systems in cooperation with the Jozef Stefan Institute Ljubljana, Department for Intelligent Systems. Workshops on use of these systems in healthy and active aging are being prepared in autumn 2017 and are going, among others, to take place in Log Dragomer Municipality and in other communities. These systems include community TV, a 3D assistant, for example medical applications and technologies for assistance in independent living. These systems have been developed simultaneously with other state financed projects and are open for future cooperation.
A detailed study on seniors’ living environment was recently carried out. The Slovene society is highly institutionalised and this is the most expensive solution. Only 5% of the seniors are being taken care of thereby. In this investigation 97% of 1000 participants are the owners of the apartments. 84% live on upper floors and 70% in the buildings without elevators. Almost 70% live in 1-2 person households. There are many multi-family households, but they tend to diminish.
It is urgent to look for new forms of cohabitation of generations and providing possibilities to enable seniors to live at home and keep independence as long as possible, and prevent social exclusion.
- Better activation of e-literacy, reducing digital gap by intergenerational activation through the use of libraries, pensioners’ clubs, lecture meetings, etc.
- The streets and pavements should be adapted for the weak-sighted and invalid individuals.
- Alternative multigenerational living forms should be developed.
- Intercommunal and cross-border collaborations are very important. Several problems can be solved by interaction.
- Introduction of informational points at a local level, intergenerational learning and socializing.
- Intercommunal help through voluntary everyday actions, like transport, domestic help, etc.
- Possibilities for activation of middle aged persons, especially women for services and cooperation that do not require higher education.
- It is necessary to seek for adequate formal regulations like cooperation for care of the elderly, social enterprises, etc..
- We should not forget that elderly people react intuitively. People need the feeling of interpersonal relations and are often lead by fear.
- Where is this e-development going to lead us all? It is inevitably here. So the integration of the old and the young is ever so important.
- The so-called one-to-one learning is an important approach to encourage intergenerational cooperation of the Third Age University of Ljubljana.
Prepared by Martina Uvodić
Networks & Associations
Aging2.0, San Francisco, USA
Healthy Aging, Unionville, Pennsylvania, USA
eSeniors – Network for eInclusion of Seniors and Active Aging, Paris, France
Inter-Municipality Initiative: Cross-border eCollaboration in the eRegions, Slovenia
Europa Nostra, Brussels, Belgium
Slovenia eSeniors Network: eInclusion in Active Aging, Ljubljana
The Global Ageing Network, Washington, DC, USA
The Pass It On Network, USA & France
Association of European Border Regions (AEBR), Gronau, Germany
Central-European Service for Cross-Border Initiatives (CESCI), Budapest, Hungary
RegioTriRhena: Basel, Switzerland; Freiburg, Germany; Mulhouse, France
Slovenian Australian Academic Association Incorporated – SAAA, Melbourne, Australia
Union of the Baltic Cities – UBC, Gdańsk, Poland
The Inter-Municipality Initiative: Cross-border eCollaboration in the eRegion has been under way in Slovenia since February 10, 2011. The names of the organizations involved and the Members are published.
The eRegion as a research and development area has been a component of the annual Bled eConference and various events organized in Slovenia and the neighboring countries since 2000. The current activities of the initiative are thematic meetings and workshops. Annual conference The eRegions Conference: Cross-border eSolutions & eServices Prototypes Development was organized in 2011-2016.
A major focus of the initiative is to encourage organizations having interest in any aspect of cross-border eCollaboration in the region to engage in a joint Information and Communication Technologies (ICT) based prototype development. A prototype is the beginning of an action leading to a possible joint EU project proposal of an eSolution or an eService development solving a problem shared by the organization in at least three countries.
There is a significant attention given to the cross-border (macro) regions in the European Union in recent years. In the East and South Europe that means the Danube, the Adriatic & Ionian, and the Alpine regions. Several countries are on the New eSilk Road proposed by the China’s initiative named “16+1”, meaning 16 Central & East European countries + China. The Baltic eRegion is on the New eAmber Road.
The eRegion portal is designed to support the cross-border eCollaboration. It is powered by SRC d.o.o. Ljubljana. Organizations having interest in being linked are invited to propose links to be published at eRegions, Countries, or Actors.
Contact person: Dr. Jože Gričar, Professor Emeritus, University of Maribor, Program Coordinator, Inter-Municipality Initiative: Cross-border eCollaboration in the eRegions & Editor, eRegion Portal, Gricar@FOV.Uni-Mb.si.
Aging2.0 is a global community of innovators taking on the biggest challenges in aging. Our community has 15,000-person subscribers across 50 volunteer-run chapters in 20 countries, and our corporate innovation program has 150+ companies addressing the Grand Challenges in aging. Partner organizations include Google, Procter and Gamble, AARP, Brookdale, Genesis, Medline, Direct Supply, SOMPO (Japan), Lyft and Meals on Wheels among others.
Contact person: Stephen Johnston, CEO and Co-founder, Aging2.0, San Francisco, USA, info@Aging2.com
E-Seniors is a non-profit non-governmental organization, founded in 2005, aiming at fighting e-exclusion by providing access to and training in ICT to seniors and/or disabled people. Its main objectives are:
- Bridging the digital gap between generations,
- Encouraging seniors’ participation and involvement,
- Opening new horizons for efficient use of free time.
Since its creation, E-Seniors has provided courses in ICT usage for seniors in various public locations and the network is constantly opening new locations all over the region in order to provide a “proximity” service that takes into account the rhythm, interests and needs of its potential audience. Through its work for elderly people and with them the organization also tries to increase awareness about the importance of ICT solutions in everyday life. E-Seniors also proposes interactive gaming activities in residences for elders, retirement homes and day-care centres. E-Seniors is aware of the challenges that healthy or dependant elders face and then invests resources in the development of new applications and services to enable independent living and help maintain physical and mental health.
E-Seniors has experience in projects related to ICT-tools designed for seniors and for active and healthy ageing. The association has been and is involved in AAL ICT-PSP Erasmus+ Cosme and H2020 projects. In addition, E-Seniors is associate partner of the EIT Health KIC (Innolife), a European consortium operating in the framework of the European Institute of Innovation & Technology – EIT that has the mission to promote entrepreneurship and develop innovations in healthy living and active ageing.
Contact person: Monique Epstein, General Manager & Founder, Contact@eSeniors.eu
Slovenia eSeniors Network: eInclusion in Active Aging is a component of the Inter-Municipality Initiative: Cross-border eCollaboration in the eRegion. It has been created to gather the individuals 55+ sharing interest in Silver eConomy and Sharing eConomy development. Its focus is at the cross-border eCollaboration in the eRegion by exploiting the eTechnologies (digitalization). The members are engaging in the related meetings, consultations and workshops. The network is open to interlinking with similar networks & associations.
Contact person: Martina Uvodić, Procurist, Maritim Ltd., Medical Diagnostics and Laboratory Equipment, Ljubljana & Student, Computing Class, Third Age University Ljubljana, UvodicM@gmail.com
The Global Ageing Network is the world’s only network of ageing service providers. Global ageing members include professionals and organizations in ageing services, governments, volunteer organizations, businesses, academics, researchers and architects. The Global Ageing Network unites experts from around the world, lead education initiatives and provide a place for innovative ideas in senior care to be born. The Global Ageing Network has grown from an idea to a vibrant network spanning nearly 50 countries serving millions of people every day.
Contact person: Shannon Davis, Program Manager, The Global Ageing Network, Washington, DC, USA, SDavis@GlobalAgeing.org
The Pass It On Network connects older adult advocates for positive ageing who share information about low-cost, innovative ways to help themselves, each other, and their communities. Added longevity, new medical procedures, and assistive technologies have empowered positive ageing. There’s no better way to gain personal support for positive ageing than in a support group of people who are sharing their experience over time. And on a broader platform, there’s no better place to live than in communities that deliberately develop infrastructure that empowers the engagement, mobility, and security of older residents. Whether paid or unpaid, meaningful work builds on personal strengths, offers a sense of purpose, and produces benefits for both the doer and the community. We are both teachers and learners all of our life, and there are now Third Age Universities and Lifelong Learning programs growing all over the world to foster peer-to-peer learning as well as traditional adult education. Based in Paris, Moira Allan is the co-founder and international coordinator of the Pass It On Network. Her co-founder, Jan Hively, PhD, is also the U.S. Liaison.
The liaison to the Pass It On Network from the European Federation of Older Persons – EURAG is Dana Steinová, Secretary General. EURAG comprises representatives from associations in 32 countries in Europe and meets twice a year.
The EURAG meetings:
Ljubljana, 6 May 2016
Darlow, on the Baltic Sea, Northern Poland, June 2017
Vienna, September 2017
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The digital silver economy: Issues and outlook. By Philippe Baudouin, Head of the Smart Territories Practice. IDATE DigiWorld, 24 January 2017, pp 62
Life-long learning will be crucial in the AI era. Changing education essential to achieve the best from the new industrial revolution. By Vishal Sikka, Chief Executive of Infosys. Financial Times, January 17, 2017
Blueprint Digital Transformation of Health and Care for the Ageing Society. Strategic Vision Developed by Stakeholders. Discussed at the second European Summit on Innovation for Active and Healthy Ageing (5-8 December 2016). European Commission, Digital Single Market, January 15, 2017, pp 29
Key Issues for Digital Transformation in the G20. Report prepared for a joint G20 German Presidency/OECD conference. Berlin, Germany, 12 January 2017, pp 163
Redefining the ‘elderly’ age. Editorials. TheJapanTimes, January 10, 2017
For the eldest, 2017 will be about aging well… at home! Speech of Faissal Houhou, Co-founder and Managing Director of RoboCARE Lab. By Editorial staff. SilverEco.eu, the international portal of information regarding Silver Economy, 3 January 2017
Senior as a Challenge for Innovative Enterprises. By Anetta Barska & Janusz Śnihur. Faculty of Economics and Managament, University of Zielona Góra, Poland. Procedia Engineering, Volume 182, 2017, pp 58–65
Council For Third Age, C3A, Singapore & National Silver Academy – NSA, a network of post-secondary education institutions and voluntary welfare organisations, c/o Singapore Management University, 2017
How can we grow Europe’s Silver Economy? How can we turn the challenge of an ageing society into a major opportunity for new jobs and growth? By DiscutoBeta, Community-based Innovation Systems GmbH, Bisamberg, Austria, October 19, 2016
The impact of University of the Third Age courses on ICT adoption. By Mattia Cattaneo, Paolo Malighetti, Daniele Spinelli, University of Bergamo. Computers in Human Behavior, October 2016, pp 19
Comparative analysis of national and regional models of the silver economy in the European Union. By Andrzej Klimczuk. Linköping University Electronic Press, International Journal of Ageing and Later Life, 2016 10(2): 31-59, September 3, 2016
6th eRegions Conference 2016: Cross-border eSolutions & eServices Prototypes Development. Castle Jable, Slovenia, September 19-20, 2016. Silver eEconomy related panels:
– Sustainable Solutions for Demographic Changes in Central Europe – Silver Economy.
– Comprehensive Solutions within the Silver eEconomy Development in the eRegions for Higher Labour and Social Inclusion of Elderly.
– Silver Economy & the Third Age Universities in the eRegions
Memorandum on Silver eConomy Development. Inter-Municipality Initiative: Cross-border eCollaboration in the eRegions & Slovenian Third Age University, Ljubljana, June 8, 2016
Elderly People And Poverty: Current Levels And Changes Since The Crisis. Briefing. By David Eatock. Social Policy, European Parliament Think Tank, 06-07-2016
The UK’s Ageing Population: Challenges and opportunities for museums and galleries. By Dr. Kate A. Hamblin and Professor Sarah Harper, Oxford Institute of Population Ageing, University of Oxford. 10 April 2016, pp 50